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Canopy / Research

Ask an assistant to book a trade.

Our study of how AI assistants respond when a customer asks them to book a local trade. Measured, dated, and published with its method.

CHARLOTTESVILLERICHMONDRALEIGH-DURHAMCHARLOTTECHARLESTONATLANTASCHEMATIC · NOT TO SCALE · 6 METRO AREAS
Original research · Copp OakFigures pending review

Recorded rows

1,291+

Metro areas

6

Fieldwork

[Dates]

Version

[v1.0]

01 / Findings

What we found.

Each figure is published with its sample, date and method once it has been reviewed.

01PENDING REVIEW

[##]

[Finding: how often a response offered a way to book directly]

02PENDING REVIEW

[##]

[Finding: where responses sent the customer instead]

03PENDING REVIEW

[##]

[Finding: how results varied by city or trade]

[Chart title: result by metro area]

By metro area
[20%][40%][60%][80%][100%]ATLANTACHARLESTONCHARLOTTECHARLOTTESVILLERALEIGH-DURHAMRICHMONDAWAITING REVIEWED FIGURES

02 / Methodology

How the study was run.

Measured, dated and reproducible. Prompts are published.

Results are aggregated. No business is named negatively.

Copp Oak builds Canopy. We say so here, and you can check the data yourself.

01

Prompts

[Number] plain-language booking requests, written the way customers ask.

02

Assistants

[Which assistants, versions and settings were tested.]

03

Markets and trades

Six metro areas. [Trades covered.]

04

Coding

[How each response was classified, and how disagreements were resolved.]

05

Limits

Assistants change often. These results describe what we saw on the dates above, nothing more.

03 / The data

Download it. Check our work.

Cite this

Copp Oak Advisors. “What AI assistants do when asked to book a local trade.” [Version], [Date]. coppoak.com/canopy/research/ai-assistant-booking/

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